🇦🇪 Authorized: PAX (Exclusive ECR) • Newland • Topwise • Pediapay

Field Service Management

Complete deployment, support, and maintenance services for banking and fintech sectors across UAE

POS Deployment

End-to-end deployment services

  • Site survey and planning
  • Professional installation
  • Network configuration
  • Device setup and testing
  • Staff training
  • Documentation

Repair & Maintenance

Authorized repair center in UAE

  • On-site repairs
  • Workshop repairs
  • Genuine parts replacement
  • Preventive maintenance
  • Firmware updates
  • Quality assurance

Terminal Swaps

Fast device replacement service

  • Emergency replacements
  • Scheduled swaps
  • Data migration
  • Configuration transfer
  • Same-day service
  • Minimal downtime

Field Support

24/7 on-site technical support

  • Emergency callouts
  • Routine maintenance
  • Technical troubleshooting
  • Performance optimization
  • Remote diagnostics
  • Priority response

UAE-Wide Coverage

Rapid response across all emirates

24/7 Availability

Round-the-clock support

SLA Guarantee

Guaranteed response times

Our Track Record

90,000+
Terminals Deployed
6+
Banking Clients
24hr
Response Time
99.5%
Uptime SLA

Need Field Service Support?

Contact our field service team to discuss your deployment, maintenance, or support requirements.